Privacy Policy

Last updated: January 1, 2026

Edge Glass ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

We collect information you provide directly when you:

  • Submit a contact or booking form (name, phone number, email address, property address)
  • Call or email us directly
  • Request a service estimate

We do not collect payment information directly, any transactions are handled through secure, third-party payment processors.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Schedule appointments and dispatch technicians
  • Send you estimate details and appointment confirmations
  • Improve our services and customer experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information only in the following circumstances:

  • Service providers: We may share data with vendors who assist in operating our business (e.g., scheduling software, email services) under strict confidentiality agreements.
  • Legal requirements: We may disclose information if required by law or to protect the rights, safety, or property of Edge Glass or others.

4. Cookies & Website Analytics

Our website may use cookies or similar tracking technologies to understand how visitors interact with our site. This data is aggregated and anonymous. You may disable cookies in your browser settings; however, some site features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us at the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Edge Glass

8143 Larkin Ln, Vienna, VA 22182

contact@edgeglassrepair.com

(202) 352-8767